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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pauline Kelley

August 31, 2024

5  out of  5
rating by Pauline Kelley
"Grate Job"
We responded:
"Thank you Pauline. We appreciate your business!"
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Xavier Vallejo

August 30, 2024

5  out of  5
rating by Xavier Vallejo
"Monique helped from the begging to end to setup my new auto and house insurance. Thank you for all your help!!"
We responded:
"Thank you for your kind words Xavier. I am glad Monique was able to help you with your Auto and Home Insurance. We appreciate your business. "
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Gunnar Wielinski

August 29, 2024

1  out of  5
rating by Gunnar Wielinski
"Needed a car, trailer, and motorcycle policy. They did my car over the phone just fine and said in about 30 minutes my trailer and motorcycle could be added and they would follow up with me on that. I gave them my card info and said just add it and let me know when it is added. I got no call back, no verification, no idea where I am at with my coverage or if I am covered at all which I needed for this weekend. I asked them to cancel since February/March over the phone and they’ve charged me still. Don’t trust these people. They’ve reached out to me once, and I could never get them over the phone."
We responded:
"Hey Gunnar. We have been attempting to contact you as we needed some additional information. Have you received our messages? Give the office a call and we will be happy to assist. "
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Mike Kidwell

August 22, 2024

5  out of  5
rating by Mike Kidwell
"I dealt with Monique at this office. She was very informative and helpful, and even if she didn't have all the answers immediately she was quick to find those answers and get right back to me! Thank you!"
We responded:
"Thank you for taking the time to share your experience with Monique at our office. We greatly appreciate your kind words and feedback. Monique is truly dedicated to providing excellent customer service, and we're thrilled to hear that she was able to assist you effectively. Her commitment to being informative and helpful, as well as her promptness in finding answers for you, is something we pride ourselves on. We will make sure to pass along your gratitude to Monique for her exceptional assistance. If you have any further questions or need additional support in the future, please don't hesitate to reach out. Thank you once again for your positive review. We look forward to serving you again soon."
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Justya Girlti

August 21, 2024

5  out of  5
rating by Justya Girlti
"Literally the best customer service I’ve ever had. He explained things so well to me. It’s my first time getting insurance and I don’t know anything. He explained everything very detailed and very simple. Very patient with me as I was trying to understand. 11/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your feedback! We're thrilled to hear that our customer service representative was able to provide you with such a positive experience. We strive to make complex concepts easy to understand and ensure that our customers feel supported throughout the process. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
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Rodrigo Hernandez

August 19, 2024

5  out of  5
rating by Rodrigo Hernandez
"Excelente servicio y atención"
We responded:
"Thank you for your kind words and positive feedback! We strive to provide excellent service and attention to all our customers. It's great to know that you had a positive experience with us. We appreciate your support and look forward to assisting you in the future. If you have any further questions or need any more information, feel free to reach out to us."
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Garlena Jackson

August 9, 2024

5  out of  5
rating by Garlena Jackson
"It was one of the easiest and most comprehensive tasks that I have ever had when trying to auto and renters insurance. Monique was very good and compassionate when explaining the various coverages. I don't consider myself to be a true senior citizen but I have been retired for 20 years due to health issues and so I am not as mobile and quick with all of the new technology. So I truly appreciate it. I intend on sharing my experience with my friends as the need for their insurance issues come up. Thanks again"
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with our auto and renters insurance task was easy and comprehensive. Monique is truly an asset to our team, and we are delighted that she was able to assist you with compassion and clarity in explaining the various coverages. We understand that navigating new technology can be challenging, especially for those who may not be as mobile or quick with it. We are glad that we could provide you with the support you needed during this process. Your kind words and appreciation mean a lot to us. We would be honored if you shared your positive experience with your friends who may also need assistance with their insurance issues. Word-of-mouth recommendations are invaluable to us, and we strive to provide the same level of excellent service to all our customers. Once again, thank you for choosing our services and for your lovely review. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help!"
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Moriah Keith

July 30, 2024

5  out of  5
rating by Moriah Keith
"Carol was very friendly, knowledgeable, and helpful in reviewing my home and vehicle coverage."
We responded:
"Thank you for your positive feedback! I'm glad to hear that Carol was friendly, knowledgeable, and helpful in reviewing your home and vehicle coverage. Providing excellent customer service is our top priority, and we're delighted that Carol was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out."
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Eric Walters

July 11, 2024

5  out of  5
rating by Eric Walters
"With all the storms over the last year we had some significant roof and siding damage. Beau’s team were phenomenal to work with and very helpful. I have not been through a home claim like this before and they exceeded every expectation. I understand more and more that price isn’t everything. Having someone you can call and take the time to walk you through the process is invaluable. Just so happens they have great rates too."
We responded:
"Thank you for sharing your positive experience with Beau's team. It's great to hear that they went above and beyond to help you with your roof and siding damage. Their dedication and commitment to providing exceptional service are truly commendable. Having a team that not only delivers on their promises but also takes the time to walk you through the process can make a big difference during a home claim. We appreciate your feedback and are here to assist you with any further inquiries or support you may need."
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Maniraj Muthukrishnan

July 9, 2024

5  out of  5
rating by Maniraj Muthukrishnan
"Recently switched to state farm from other insurance vendor. The process was very smooth right from the beginning. I got good discounts as well bundled up with renter's insurance. I will give thumbs up to "Monique" for the wonderful job!"
We responded:
"Thank you for sharing your positive experience with State Farm and Monique! It's always great to hear when customers have a smooth transition and are satisfied with the service they receive. If you have any specific details or additional feedback you'd like to share, please feel free to let us know. We're here to assist you in any way we can!"
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cindi pochatek

July 4, 2024

5  out of  5
rating by cindi pochatek
"I can’t express enough, how amazing this office is. I’ve been using them for auto insurance for 10 years- now expanding to life and homeowners insurance. Carol made the process of buying insurance soo easy and customizable to us. It is something she is so passionate and knowledgable about! Both Joyce and Carol have been there for a long time and I’m always able to call the office with anything at any time!"
We responded:
"That's great to hear! It sounds like you have had an excellent experience with this office and their staff. It's wonderful that Carol made the process of buying insurance easy and tailored it to your needs. Having knowledgeable and passionate agents like her can make a significant difference. It's also reassuring that Joyce and Carol have been with the office for a long time and are always available to assist you. If you have any specific questions or need further assistance, feel free to ask!"
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Denillson Gutierrez narvaez

May 29, 2024

5  out of  5
rating by Denillson Gutierrez narvaez
"Fui atendido por Monique, hizo un excelente trabajo para poder obtener mi seguro vehicular, se las recomiendo es atenta y servicial, brinda muy buena información al cliente; Y lo mejor es que habla español también."
We responded:
"Thank you so much for your kind words and glowing recommendation! We are delighted to hear that Monique was able to assist you effectively with your vehicle insurance needs. We take great pride in our team's ability to provide exceptional service, and it’s wonderful to know that Monique's attentiveness and helpfulness made a positive impact on your experience. We are especially pleased to hear that Monique's ability to communicate in Spanish was beneficial for you. Providing clear and helpful information in the preferred language of our clients is very important to us. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We're here to help!"
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Omar Muñoz

May 29, 2024

5  out of  5
rating by Omar Muñoz
"Hello, I'm from Ecuador, Monique, she always gives me help with the insurance issue since I arrived in Ohio. She speaks Spanish and provides very good attention in her service."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Monique has been such a great help to you since you arrived in Ohio. It's wonderful that her ability to speak Spanish and provide excellent service has made a positive difference for you. We're proud to have Monique on our team, and it's gratifying to know that her support has been valuable to you, especially with your insurance needs. If you ever need further assistance or have any questions, please don't hesitate to reach out."
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Al Stef

May 20, 2024

5  out of  5
rating by Al Stef
"Carol went above and beyond to get me what I needed! If I could give them more than 5 starts I absolutely would!"
We responded:
"Thank you so much for your glowing review of Carol's exceptional service! We're thrilled to hear that Carol went above and beyond to meet your needs. We truly appreciate your kind words and your willingness to give more than 5 stars. We'll make sure to pass along your feedback to Carol and recognize her outstanding efforts. If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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Pablo Valdes

May 20, 2024

5  out of  5
rating by Pablo Valdes
"Easy to work with Carol. They will take care of you!"
We responded:
"Thank you for your positive review! We are thrilled to hear that you found working with Carol to be easy and that she took good care of you. We pride ourselves on providing excellent customer service and making sure our clients feel supported. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Tesfaye Muluneh

May 17, 2024

5  out of  5
rating by Tesfaye Muluneh
"Amazing experience. Highly recommended"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an amazing experience with us. It means a lot to us that you took the time to share your positive feedback. We greatly appreciate your support and look forward to serving you again in the future!"
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Vincent VanSlyke

May 17, 2024

5  out of  5
rating by Vincent VanSlyke
"Prompt, knowledgeable, and kind folks in this office"
We responded:
"Thank you for taking the time to leave a review! We appreciate your kind words about our prompt, knowledgeable, and kind staff. It's always our goal to provide excellent service and create a positive experience for our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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Brett P.

May 16, 2024

5  out of  5
rating by Brett P.
"Joyce was a huge help in pointing me in the right direction when I needed my windshield replaced. She recommended a reputable local company and was right on the money as their service was impeccable. 6 stars!"
We responded:
"That's great to hear! It sounds like Joyce provided excellent assistance in helping you find a reputable company to replace your windshield. I'm glad the recommended company delivered impeccable service. If you have any more questions or need further assistance, feel free to ask!"
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Dixe Perez

May 15, 2024

5  out of  5
rating by Dixe Perez
"Muy agradecida con Monique se tomo el tiempo necesario para explicarme cada detalle y responder a cada pregunta."
We responded:
"Thank you for your kind words Dixie. I am glad to hear that Monique took the time to go over all of your questions on your Auto and Renters insurance. We appreciate your business. "
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Cassidy Dawn

May 1, 2024

5  out of  5
rating by Cassidy Dawn
"They're always extremely helpful & friendly. Any request I've had, has been handled quickly. I've been working with them since March of 2020 & it's always been a good experience."
We responded:
"Thank you for sharing your positive experience with us! We are thrilled to hear that our team has consistently provided you with helpful and friendly service. It's our top priority to ensure that all your requests are handled quickly and efficiently, so we're glad to know that we've met your expectations in that regard. We truly appreciate your continued trust in our services since March of 2020. It's wonderful to hear that your experience with us has been consistently positive throughout this time. We will continue to work hard to maintain this level of service and ensure that your insurance needs are always met. If there is anything else we can do for you or any further assistance you may require, please do not hesitate to reach out. We're here to help! Thank you once again for your kind words and for choosing us as your insurance provider. We look forward to serving you for many more years to come."
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Hjorvarth

April 30, 2024

5  out of  5
rating by Hjorvarth
"Carol G has consistently been great! She helped me save over 100 dollars on my auto insurance premium and helped me bundled rental insurance with auto as well as recommend life insurance incase anything happens to me"
We responded:
"Thank you for taking the time to share your positive experience with Carol G! We are delighted to hear that she has consistently provided you with excellent service. Saving over $100 on your auto insurance premium is definitely a significant achievement, and we're glad Carol was able to assist you in finding the best rates. We are also pleased to hear that Carol helped you bundle your rental insurance with auto insurance, as well as recommended life insurance for added protection. It's important to have comprehensive coverage, and we're glad Carol was able to provide you with valuable recommendations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're here to help you and ensure that you have the best insurance coverage for your needs. Thank you once again for your kind words and for choosing our services. We appreciate your trust and loyalty."
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Cass Rife

April 30, 2024

5  out of  5
rating by Cass Rife
"Carol was so friendly and helpful!"
We responded:
"Thank you for the 5 Star Google Review!"
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Khushi Bhatt

April 30, 2024

5  out of  5
rating by Khushi Bhatt
"Spoke with Monique to set up my renter's insurance and really enjoyed the experience. She was super friendly and explained all my questions as well as helped me workshop the best possible option for me!"
We responded:
"Thank you for sharing your positive experience with Monique! We are thrilled to hear that she provided you with an enjoyable and helpful experience while setting up your renter's insurance. Monique is known for her friendliness and expertise, and we're glad she was able to assist you. It's great to know that Monique took the time to explain all your questions and worked with you to find the best possible option for your needs. We strive to provide personalized solutions for each of our clients, and we're glad Monique was able to do just that for you. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help you with all your insurance needs. Thank you once again for your kind words and for choosing our services. We appreciate your trust and look forward to serving you in the future."
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BRAD WELSH

April 29, 2024

5  out of  5
rating by BRAD WELSH
"Almost 50 years ago I first went to this agent’s office for my insurance needs. Almost 50 years later and I’m still 100% satisfied I chose the right office with all the right associates to fulfill my insurance needs. It was a pleasure talking with Carol again today. She’s the best of the best!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are truly honored to have been your insurance provider for almost 50 years and we are thrilled to hear that you continue to be 100% satisfied with our services. We are especially delighted to hear that you had a pleasant conversation with Carol. She is indeed one of our best associates and we are proud to have her on our team. We will make sure to pass along your kind words to her. Your continued trust and support mean the world to us. We are committed to providing you with top-notch service and meeting all your insurance needs for many more years to come. If there is ever anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and loyalty. It has been an absolute pleasure serving you."
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Jim Swackhammer

April 26, 2024

5  out of  5
rating by Jim Swackhammer
"Had a good experience going over auto and home owners insurance with Carol. She also included an umbrella policy."
We responded:
"Thank you for sharing your positive experience with Carol! We're delighted to hear that your discussion with her regarding your auto and homeowners insurance was a good one. We understand how important it is to have comprehensive coverage, and we're glad Carol was able to assist you with that. Additionally, we're pleased to hear that Carol included an umbrella policy in your coverage. This type of policy can provide an extra layer of protection and peace of mind. We're glad Carol recommended it to you and helped you understand its benefits. If you have any further questions or need assistance with anything else, please do not hesitate to reach out. We're here to provide you with the best insurance solutions for your specific needs. Thank you once again for choosing our services and for your kind words about Carol. We appreciate your trust and look forward to serving you in the future."